Privacy Policy

Effective Date: July 18, 2026
Last Updated: July 18, 2026

1. Introduction

Guestmatica ("we," "us," or "our") operates the Guestmatica property management platform, including the web application at app.guestmatica.com and the marketing site at guestmatica.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We collect information you provide directly, including:

• Name, email address, and mobile phone number when you are onboarded as a team member by a property manager.
• Property and job-related information entered by property managers.
• Usage data and log information when you interact with the Service.

3. How We Use Your Information

We use the information we collect to:

• Send operational SMS notifications, including job assignments, schedule updates, and property instructions.
• Manage your account and provide customer support.
• Improve the Service.

4. SMS Messaging

If you have provided your mobile phone number and consented to receive SMS messages from Guestmatica:

• Message frequency varies based on job assignments and schedule activity.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further messages.
• Reply HELP for help or contact us at support@guestmatica.com.

We do not share your mobile phone number with third parties or affiliates for their marketing purposes.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We do not share your mobile phone number with third parties or affiliates for marketing purposes. We may share information with service providers who assist us in operating the Service (such as SMS delivery providers), subject to confidentiality obligations.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at support@guestmatica.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date above.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

Guestmatica
Email: support@guestmatica.com
Website: https://guestmatica.com